About us


"Nordea Operations Centre gives me a chance to develop my two passions: working and singing"

Justyna Krzyczmanik , business process officer

The most important thing about my work is that it gives me the opportunity to balance my interests and my everyday responsibilities. I’m a singer, and my first love is music. In the beginning I was concerned that working in a corporation would influence the possibility to develop my passion. Combining banking with singing seemed impossible to me. However, Nordea Operations Centre has allowed me to use my skills in a completely new way.

My colleagues and I have developed a unique training programme for public speaking. My colleagues and managers encouraged me to share my experience and knowledge. I was very surprised by their interest. During our training sessions I explain proper breathing techniques, voice modulation, diction and microphone use. I also share tips on how to overcome the stress of public speaking. I am happy to say that working at Nordea Operations Centre has allowed me to combine my love for singing with my work.



“I love volleyball, and at Nordea I can combine business with pleasure”

Michał Mantaj , process officer

Since the beginning of my work at Nordea, I have been very impressed with the great atmosphere and the many activities outside of work available to employees. Team work is very important in our organisation. We use this skill both in our normal, day-to-day work, and projects undertaken on a company-wide scale. All employees have a chance to test their skills while at the same time getting to know other people by participating in different projects. In addition, there are many sports teams in Nordea Operations Centre, including the NOC Volleyball Team, which I'm very happy about. Volleyball is my favourite hobby, and so I am able to combine business with pleasure. Our volleyball team is one of the first and most awarded sports teams at Nordea Operations Centre. We participate in charity, corporate, intra-industry and national tournaments.

With regard to sports, everyone can find something that he or she is interested in. Apart from our volleyball team, we have a football team, basketball team and a running group.



“I feel like an important part of a big company”

Bartłomiej Jaros , team coordinator

I started working for Nordea in June 2011. I initially worked in Nordea Bank Polska in the Monitoring Team of the Credit Service Department. After a year I was transferred to Nordea Operations Centre. I started as a junior specialist. I worked on the migration of business processes from Sweden and Finland to Poland. Thanks to my involvement in many projects, I was able to learn about the Lean methodology. Our organisation is developing quickly, and I feel that I’m actively contributing to this growth. In 2014 I was promoted to team coordinator, and I am currently managing a team that deals with Danish credit cards. What do I like most about Nordea? - the friendly atmosphere, openness to feedback and the opportunity to start completely new projects. All of this makes me feel like an important part of Nordea.



“What we do every day at work can have an effect on world events”

Anna Worach , process officer

When I started working at Nordea Operations Centre, I didn’t know that I would have the chance to create completely new business processes, thereby contributing to global security. Working in a back office was not something that I had planned, but I simply could not ignore all the praise that my friends had for Nordea. After a successful interview, I was given a leadership position in a team involved in efforts against money laundering. Even though we might not be aware of it, what we do every day at work can have an effect on world events. I'm very happy that our efforts have an impact on international security, environmental protection and corporate social responsibility.