IT analyst (Application Operations Specialist), Gdańsk

Would you like to be involved in migrating Nordea's CRM to cloud?

We are now looking for a IT analyst (Application Operations Specialist) to support a number of systems used across Nordea's Large Corporations and Institutions division.

In Nordea, we’re harnessing the power of technology to reinvent the future of banking. A tech revolution is underway – and you can make an impact. Though we’re a Nordic bank, we’re also a large IT employer in Tricity and Warsaw. Working with international teams in an inspiring working environment, you’ll have lots of opportunities to expand your skills and advance your career.  

About this opportunity

Welcome to the  Equity Research  & Global Market Data Team. We add value by ​providing lvl2 support for various vendor-provided and self-developed systems ranging from research and analysis to customer engagement and sales support. As IT analyst (Application Operations Specialist) you will play a valuable role in the business value delivery by keeping the systems running, improving inefficiencies and working with development on delivering new functionalities. ​

What you will be doing:

  • ​providing lvl2 support to our users
  • performing service operation activities around the systems in scope
  • proactively looking for improvement and automation opportunities
  • working closely with business and development to timely deliver high-quality solutions
  • updating the documentation and ensuring knowledge sharing within a team

You will join a team of various skills and characters, all focused on a common goal: kepping the bank running.

The role is based in Gdańsk.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.

To succeed in this role, we believe that you:

  • have a strong technical background (preferred academic degree in IT backed up by relevant experience)
  • are reliable and proactive
  • have high analytical and problem-solving skills

Your experience and background:

  • experience administering Windows server systems
  • previous application support experience
  • understanding of the ITIL processes and modern Agile methodology will be an advantage
  • fluent English  (Business-level: B2/C1 or higher)

If this sounds like you, get in touch!

Next steps

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.

Submit your application no later than 9 April 2020.

Please include permit for processing personal data in CV as following: 

In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.

The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf 

We reserve the right to reply only to selected applications.