Process Officer, Łódź
Would you like to develop your knowledge around cash management services and get closer to the world of banking? We are now looking for a Process Officer to join teams in Cash Management Operations Investigations Sweden.
At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.
About this opportunity
Welcome to the Cash Management Investigations Sweden team. We add value by enabling customers to use the payments Nordea offers. As the Process Officer, you’ll play a valuable role in operating and enabling Nordea’s customers to use our services with main focus on cross border payments.
What you’ll be doing:
- Resolving Investigations cases related to Cross border payments area
- Ensuring sustainability of the processes and delivering with respect to agreed service level
- Producing changes to improve performance in terms of tasks performed (LEAN methodology)
- Cooperating with stakeholders and retained teams situated in Sweden
- Creating, developing and updating documentation and procedures
You’ll join a team consisting of vigorous, young, but experienced people who are eager to cooperate.
The role is based in Łódź.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
- Are keen on working in a team and learning new tasks
- Get motivated by working in a changing environment
Your experience and background:
- Graduated at least secondary school
- Good knowledge of English (both spoken and written)
- Good knowledge of MS Office tools
- Analytical mind
If this sounds like you, get in touch!
Submit your application no later than 19 April 2020.
At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please include permit for processing personal data in CV as following:
In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp.
The administrator of your personal data is: Nordea Bank Abp operating in Poland through its Branch, address: Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing personal data is necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf
We reserve the right to reply only to selected applications.