Service Operations Officer in Investment Product Services, Lodz
Would you like to be a part of creating new processes in cooperation with Sweden and many internal stakeholders? We are now looking for a Service Operations Specialist to Investment Product Services to join newly established team in Lodz, Poland. You will get experience in abroad training and learn more about investment products. Services we offer are among others making updates in Savings Information Repository, setting up funds, opening ASK accounts including transferring holdings in terms of equities, funds and cash from/to Nordea to/from other financial institutions. Internal and external corporate actions like mergers, name changes, liquidations and dividends. We are (re)sending letters to customers and maintaining the IT backlog by adding new requirements and many daily, monthly, quarterly and yearly reporting for Private and Personal Banking.
At Nordea, we see that the world is changing fast – and we want to be one step ahead of the curve. That’s why we’re deeply committed to providing the financial solutions of tomorrow to our customers. We’re creating an agile environment where we experiment and grow together – and we need your ideas and unique background. With us, you’ll be in good company with a chance to make your mark on something bigger.
About this opportunity
Welcome to the IPO. We add value by executing and improving operational processes within selected investment products, with the ambition to continuously deliver ever better experiences for our customers. The customers are non-professional customers who want to invest in Nordea’s different Nordic investment products and services (securities, tax wrappers, discretionary service etc.).
What you’ll be doing:
- Creating a process from scratch in cooperation with Sweden
- Ensuring that the processes in scope are executed in a timely manner with high quality
- Collaborating with stakeholders across the value chain (advisors, Investment Centre, Savings Support, Nordea Funds, Nordea Asset Management)
- Driving the team’s agenda to make the operating model more efficient, more scalable and less prone to risk over time
- Driving or participating in projects related to Team´s capabilities
You’ll join a team which has just started an interesting journey and has unique opportunity to create process from scratch. The role is based in Lodz.
Who you are
Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
- Are interested in investment products
- Have great communication skills in English, both in writing and speaking
- Are a strong Team player with a flexible and open mind-set
Your experience and background:
- Strong analytical skills
- SQL, excel and macro knowledge will be an asset
If this sounds like you, get in touch!
Submit your application no later than 15 December 2019.
At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
Please include permit for processing personal data in CV as following:
In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp Branch in Poland.
The administrator of your personal data is: Nordea Bank Abp Branch in Poland, Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp Branch in Poland. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing additional personal data is voluntary however necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf
We reserve the right to reply only to selected applications.