Senior Process Manager, Gdynia

Would you like to build the future of Processes in Nordea? We are now looking for a professional Process Manager working with our Processes in Master data Management in Nordea. This is an opportunity for you with professional experience from development, management and controls of processes to contribute to the development of Process Competence within Nordea.
In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us. 

About this opportunity

Welcome to Master Data Process team. We add value by creating, optimizing and controlling master data and Customer data in Nordea. As Process Manager, you’ll play a valuable role in our development of our Process Competence in master data Management.

What you’ll be doing:

  • Drive and/or be part of different initiatives and projects related to Lifecycle Management of customer- and master data
  • Manage and optimize Processes
  • Set up/manage KPI:s in the related processes
  • Contribute with Expert Knowledge around Process Management in Nordea
  • Contribute to the implementation of a Process Governance in Nordea master data Area

You’ll join an international team consisting of ambitious, competent and creative team where teamwork is crucial. The role is based in Gdynia.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
To succeed in this role, we believe that you:
  • Have a driver personality with excellent communication skills
  • Are result and delivery oriented with an organized mindset
  • Are a Teamplayer
  • Are positive and flexible

Your experience and background:

  • Minimum 5 years of experience from Process Management, preferably from master data, financial sector, telecom or IT
  • Professional in building, optimizing and implementing processes and KPI’s
  • Professional in Stakeholder Management on all levels
  • Used to work in an international environment
  • Some ability to travel for workshops/meetings in the Nordics
  • Fluent in English and preferably also one of the Nordic languages
  • Preferably Black Belt in Lean Six Sigma or similar

If this sounds like you, get in touch!

Next steps

Submit your application no later than 30 October 2019. 

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
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In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp Branch in Poland.
The administrator of your personal data is: Nordea Bank Abp Branch in Poland, Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp Branch in Poland. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing additional personal data is voluntary however necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf
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