Ogłoszenie

Assistant/Service Operations Officer, Łódź

Would you like to have an opportunity to work with international professional banking clients? We are now looking for an Assistant Service Operations Officer to research the financial markets and inform the clients about upcoming events impacting their assets.  
 
In Nordea, we know that great customer experiences require a team that leads the way in first-class service and operations. We’re more than just a Nordic bank, we’re a large employer in Poland. With us, you’ll work with skilled, international teams in a bright, modern office. The lively and collaborative atmosphere offers plenty of opportunities to learn and grow as you build your career with us. 

About this opportunity

Welcome to the Asset Services team. We add value by being upfront with the changes in the financial markets and swiftly informing the clients about events which have an impact on their assets. As the Assistant/ Service Operations Officer, you’ll play a valuable role in servicing our corporate clients, as well as building up confidence in Nordea service levels.

What you’ll be doing:

  • Analysing the market data, drawing conclusions and ensuring that relevant actions are taken in our internal systems impacting the client’s holdings
  • Handling customer enquiring
  • Cooperating with many internal stakeholders with a purpose of ensuring good customer experience

You’ll join an international cross border team co-located in Sweden & in Poland. The role is based in Lodz.

Who you are

Collaboration. Ownership. Passion. Courage. These are the values that guide us in being at our best – and that we imagine you share with us.
 
To succeed in this role, we believe that you:
  • Need to have a strong drive to take a responsibility for own learnings and a continuous learning approach
  • Need to be a team player with a mindset of delivering for common good
  • Need to have a willingness and interest in the capital markets

Your experience and background:  

  • At least 2 years’ experience in the banking sector
  • Fluent in English (spoken, written)
  • Proven track of analytical capabilities
  • Educational background in banking, finance, accountancy, mathematics or related studies

If this sounds like you, get in touch!

Next steps

Submit your application no later than 05.10.2019.

At Nordea, we know that an inclusive workplace is a sustainable workplace. We deeply believe that our diverse backgrounds, experiences, characteristics and traits make us better at serving customers and communities. So please come as you are.
 
Please include permit for processing personal data in CV as following:
 
In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp Branch in Poland.
 
The administrator of your personal data is: Nordea Bank Abp Branch in Poland, Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp Branch in Poland. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing additional personal data is voluntary however necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf
 
We reserve the right to reply only to selected applications.