Operation Quality Specialist, Gdynia

We are looking for a Transition coordinator to support services that are handed over in a qualified manner to the maintenance teams. This is an opportunity for you to utilise your personal competencies for communication, coordination, relationship-building in an agile IT world aligning to ITIL. 
Working with skilled, international teams in a fast-paced and inspiring working environment, you’ll play a part in making us truly digital.  
More than just a Nordic bank, we’re one of the largest IT employers in Tricity and Warsaw. You’ll have lots of opportunities to expand your abilities and advance your career. Will you help us lead the way in transforming the future of banking?

Your future responsibilities

You’ll join Change & Transition, where we own the Nordea IT Transition process and support all type of transitions (in close collaboration with the Change and Release team) towards the maintenance teams in the TOS area. 
What you’ll be doing: 
  • Coordinating of service readiness 
  • Managing Release to Release activities 
  • Supporting maintenance of teams/projects 
  • Stakeholder management 
  • Governing and monitoring the IT Transition process activities 
The role is based in Gdynia. Welcome to a highly dedicated cross border team in the middle of building and launching a new process - balancing the strategic work with the BAU work. We are situated in Poland (Gdynia), Sweden (lindhagen) and Denmark (Taastrup HH) with focus on team spirit, knowledge sharing and supporting each other’s living the Nordea values. 

Who you are

Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.
Your profile and background: 
  • A 'driver' personality with an eye for the good collaboration and capable of being decisive  
  • Excellent communication and coordination skills 
  • High motivation to face new challenges and eager to explore own development 
  • Team player and self-motivated 
  • ITIL certificate, familiar with Agile, SAFe and Lean ways of working 
If this sounds like you, get in touch! 

More information

At nordea.pl, you can read more about us and the benefits you’ll get when joining the Nordea team.
At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone.
Please submit your application no later than 15 June 2019.  
Great people often know great people – please share if you have a friend who could be a perfect match for this job.  
To all recruitment agencies: Please note, we don’t accept unsolicited resumes for any of our positions. All contact regarding agency resumes should be directed to Nordea Talent Acquisition which handles everything related to recruitment.
Please include permit for processing personal data in CV as following:  
In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp Branch in Poland. 
The administrator of your personal data is: Nordea Bank Abp Branch in Poland, Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp Branch in Poland. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing additional personal data is voluntary however necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf 
We reserve the right to reply only to selected applications.