Senior Service Operations Officer to Investment Product Operations, Lodz
We are looking for a Senior Product Service and Operations Specialist to Investment Product Operations (IPO). This is a new team being established in Lodz, Poland and therefore an opportunity for you to play a key role in the forming of a new team, experience abroad training and learn more about investment products.
In today’s world, change is the one thing you can count on. But whatever the future brings, our customers remain at the heart of everything we do.
That’s where you come in. Working with dedicated colleagues in an exciting, fast-paced environment, you’ll help meet our customers’ changing needs.
We aim to be courageous and explorative in our approach to innovating better ways of delivering banking services – anytime, anywhere. This means you’ll have many opportunities to learn and grow as you build your career with us. Will you help us lead the way in creating great customer experiences?
Your future responsibilities
You will join IPO , where we execute and improve operational processes within selected investment products, with the ambition to continuously deliver even better experiences for our customers. The customers are non-professional customers that want to invest in Nordea’s different Nordic investment products and services (securities, tax wrappers, discretionary service etc.).
What you will be doing:
- Ensure that the processes in scope are executed in a timely manner with high quality
- Collaborate with stakeholders across the value chain (advisors, Investment Centre, Savings Support, Nordea Funds, Nordea Asset Management)
- Drive the team’s agenda to make the operating model more efficient, more scalable and less prone to risk over time
- Drive or participate in projects related to Team´s capabilities
The role is based in Lodz. Welcome to a team which is starting an interesting journey.
Who you are
Collaboration. Ownership. Passion. Courage. These are the four key values that guide us in being at our best. We imagine that you enjoy learning and are excited about bringing your ideas to the table. You’re dependable, willing to speak up – even when it’s difficult – and committed to empowering others.
Your profile and background:
- Interested in investment products
- Great communication skills in English, both written and spoken
- A professional team player with a flexible mind-set
If this sounds like you, get in touch!
At nordea.com, you can read more about us, our business and our focus on integrating sustainability into everything we do.
At Nordea, we recruit from the widest possible pool and hire the best person for the job. Because diversity makes us stronger. And once you are on board, you will find that we offer equal opportunities to everyone.
Please submit your application no later than 9 June 2019.
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To all recruitment agencies: Please note, we don’t accept unsolicited resumes for any of our positions. All contact regarding agency resumes should be directed to Nordea Talent Acquisition which handles everything related to recruitment.
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In accordance with art. 6 (1) a. Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter ‘GDPR’. I agree to have my personal data proceeded for the purposes of current and future recruitment processes in Nordea Bank Abp Branch in Poland.
The administrator of your personal data is: Nordea Bank Abp Branch in Poland, Aleja Edwarda Rydza Śmiglego 20, 93-281 Łodź. Your personal data will be processed for the recruitment processes in Nordea Bank Abp Branch in Poland. You have a right to access your personal data, right to rectify and right to delete. Disclosing the personal data in the scope specified by the provisions of Polish Labour Code from 26 June 1974 and executive acts are mandatory. Providing additional personal data is voluntary however necessary to conduct the recruitment processes. The request for the deletion of your personal data means resignation from further participation in recruitment processes and causes the immediate removal of your application. Detailed information concerning processing of your personal data can be found at: http://nordea.pl/odo.pdf
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