Office 365/SharePoint Specialist, Gdynia or Warsaw

It’s an exciting time for you to join us. We’re a changing company with big ambitions and together we’ll create the future of banking.

Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our 11 million customers around the world improve their lives and reach their goals. To do that, we are shaping the digital transformation of banking to improve the services we deliver. Interested in coming on the journey with us?

The offer

As an Office 365/SharePoint Specialist, you will play a key role in supporting collaboration systems all over Nordea. The core area of the activity will be to act as a second level support in solving end of user’s incidents and problems. 
In Content Management unit, we are responsible for delivering high-quality commodity content management services to support Nordea in providing unique, modern and digital customer services. This is a cross-border team where you work together with experts in the Nordics and Poland. You will be a versatile team member of the agile scrum team developing the future Nordea content management experience.
What you’ll be doing: 
  • Assisting end users how to use SharePoint and Office365 products and produce end user’s instructions 
  • Solving more complex issues together with other 3rd level support organization 
  • Working in tight co-operation with 1st level IT support organization 
  • Monitoring our Office 365 platform together with operators 
  • Working together with different teams which are responsible for Teams, Yammer, One Drive, Exchange and Skype  
The role is based in Gdynia or Warsaw. Welcome to a team which contributes to shaping the transformation of Nordea. 

Who are you?

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.

You should be able to work independently with defined problems on an average level within certain areas of expertise. Moreover, you will take an independent approach to ongoing project tasks, you will be proactive in terms of communicating possible issues, and taking the initiative and drive to find relevant solutions.
Your background: 
  • Basic level knowledge of Office 365 products 
  • Basic SharePoint experience 
  • Technical support experience 
  • Azure AD experience is a benefit 
  • Fluency in written and spoken English   
If this sounds like you, we look forward to welcoming you to the team! 

More information and send application

You have until 25 May 2018 to send us your application.

Great people often know great people – please share if you have a friend who would love this job.

We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.

Please include permit for processing personal data in CV as following: “I give my permission for the processing of my personal data that is essential for the recruitment process in Nordea Bank AB branch in Poland, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended)”.
We reserve the right to reply only to selected applications.