Application Support Engineer in Common Platforms, Gdańsk

It’s an exciting time for you to join us. We’re a changing company with big ambitions and together we’ll create the future of banking.

Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our 11 million customers around the world improve their lives and reach their goals. To do that, we are shaping the digital transformation of banking to improve the services we deliver. Interested in coming on the journey with us?

The offer

As an Application Support Engineer, you will be working in Nordea's Data Engineering team as an Application Support Engineer for Big Data platform within Hadoop environment. Here you'll have a once in a lifetime opportunity to be a key part of designing and building Nordea's next core data platforms. You will be responsible for operating and managing various Big Data applications. 
We are on a mission of simplifying and transforming our business and IT landscape and we need you to join our international team of Support Engineers, to run our next core data platforms.  
What you will be doing: 
  • Providing L2/L3 Support.  
  • Providing 24/7 on-call support. 
  • Deploying software changes in production environment 
  • Liaising with other application supports and internal/external business and technical partners  
  • Timely escalation of critical issues and proactively identify patterns of recurring issues to improve production.  
  • Problem resolution and conducting root cause analysis and establishing processes that will help incident prevention.  
The role is based in Gdańsk, Poland. Welcome to a team where continuous learning is a virtue and you either already are an expert on Big Data and Application Support or you are looking to become an expert.  

Who are you?

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.

You are a problem solver with great analytical and troubleshooting skills. You are keen on latest Big Data technologies, automation, Agile ways of working and DevOps concept. You are experienced in application support within an agile environment. Experience in financial services would be ideal.  
We expect the ideal candidate will have an experience in Applications Support with a strong focus on Linux and Databases. Experiences in Big Data and Hadoop are preferred.  
Your background: 
  • Data driven thinking capabilities. 
  • Linux. 
  • Bash, Python, JVM programming/debugging skills. 
  • DevOps automation tools (Ansible, Jenkins). 
  • Excellent communication skills and experience in working with distributed global teams. 
  • Solid grounding in Financial Service is a plus. 
Don't hesitate to apply! Remember we have made a wish list of skills, we build robots, but we hire people! 

More information and send application

You have until 28 April 2018 to send us your application.
Great people often know great people – please share if you have a friend who would love this job.

We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.

Please include permit for processing personal data in CV as following: “I give my permission for the processing of my personal data that is essential for the recruitment process in Nordea Bank AB branch in Poland, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended)”.
We reserve the right to reply only to selected applications.