Junior Process Officer with Swedish Language to Administrate Customer Related Activities in an International Back-Office Environment, Łódź

It’s an exciting time for you to join us. We’re a changing company with big ambitions and together we’ll create the future of banking.

Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our 11 million customers around the world improve their lives and reach their goals. To do that, we are shaping the digital transformation of banking to improve the services we deliver. Interested in coming on the journey with us?

The offer

As a Junior Process Officer in Banking Operations Sweden, you’ll be working in the international back office environment and playing the essential role by securing and managing different processes towards Swedish customer market. You’ll have great opportunities to increase your knowledge within the Banking sector and collaborate with different stakeholders across Nordic countries and Poland.   
In Swedish Processing Team 5, we are providing the service for our customers and stakeholders in the area of Debt Collection and Customer On-Boarding and Off-Boarding processes. Reviewing, registering and handling different cases of complexity with a high passion for delivering quality and value for our customers.   
What you’ll be doing: 
  • Using your Swedish language skills to cope with Swedish documents and systems, 
  • Registering/closing  services for corporate customers, 
  • Cooperating with Debt Collection Agencies,  
  • Streamlining processes according to the Lean methodology 
The role is based in Łódź and we offer an attractive relocation package (don’t hesitate to ask us about more details). Welcome to a international team of young, dynamic, friendly colleagues.   

Who are you?

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.

Your background: 
  • Native/fluent in Swedish language, 
  • English on communicative level, 
  • No previous banking experience required, 
  • Graduated from secondary school or university,   
  • Good knowledge of MS Office tools, 
  • Interest in working within financial industry.  

If this sounds like you, we look forward to welcoming you to the team!

More information and send application

You have until 21 June 2018 to send us your application.

We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.
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We reserve the right to reply only to selected applications.