IT Process Specialist, Gdynia

Wokrplace: Gdynia
We are the part of Global IT Service Management Unit in Nordea Group. As a team member you will be working in close 
collaboration with the Operational Readiness Management process within Nordea I&O, which is responsible for helping 
in handling projects results into production.

The position we offer

  • Assuring that projects will be anchored in IT Operations by providing and supporting necessary required activities. 
  • Supporting Operation Readiness Coordinators (I&O representatives) and Project Managers in executing the process. 
  • Managing requirement specifications and stakeholder management. 
  • Sharing knowledge across Nordea within Operational Readiness Management community. 
  • Preparing work instructions and process documentation. 
  • Being a sparring partner for process improvements  
By joining the Nordea team you will gain: 
  • Opportunity to participate in ambitious international IT projects 
  • Full Time position based on an employment contract 
  • Comprehensive training program to prepare for this position 
  • Work based on international standards using state-of-the-art tools 
  • Possibility to participate in training programs enhancing your qualifications 
  • An incentive package that includes a medical services package for you and your family, a sports card, catering and cinema tickets funding, a possibility to join a corporate life insurance scheme 
  • Access to Employee Pension Scheme 


The qualifications you need

  • Experience in executing IT Service Management processes towards Project Management lifecycle (Transition). 
  • Strong interpersonal skills, respecting cultural differences 
  • Excellent skills in communicating with both IT and Business stakeholders 
  • Excellent planning and organizing skills 
  • ITIL certification at a foundation level will be a plus 
  • Project Management knowledge at a foundation level will be a plus 
  • Professional level of spoken and written English 
  • Ready for travel for a short time 

More information and send application

Please include permit for processing personal data in CV as following: “I give my permission for the processing of my personal data that is essential for the recruitment process in Nordea Bank AB branch in Poland, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended)”.
We reserve the right to reply only to selected applications.