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Junior Process Officer/Process Officer, Łódź

It’s an exciting time for you to join us. We’re a changing company with big ambitions and together we’ll create the future of banking.
Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our 11 million customers around the world improve their lives and reach their goals. To do that, meeting our customers’ changing needs and offering them the best possible service is central to everything we do. Interested in coming on the journey with us?

The offer

As a Junior Process Officer, you’ll have a key role in manual corrections and plenty of daily tasks related to financial area. The Core Banking Programme is now live with the first savings accounts and there is a lot more to come! You’ll be closely working with the CBP and Banking Operations teams. You’ll be responsible for different kinds of support and manual tasks.
Financial Flow Team in Banking Operations Poland is going to be a newly established Nordic team focused on N-Core related financial flow activities.
What you'll be doing:
  • Independently solve problems and handle manual tasks that are related to products allocated within CBP
  • Work with multiple stakeholders in Banking Operations and CBP
  • Be responsible for daily monitoring and error handling activities in the area of financial flows
  • Participate and support account migrations and other CBP events
  • Handle other tasks that will be identified during the journey
Welcome to Financial Flow team which belongs to Banking Operations. We have a key role in successful CBP implementation in our unit.
The team is based in Łódź. We are known for our commitment, ownership and flexibility - we get it done!

Who are you

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.
To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.
You are flexible and enjoy working in changing environment.
Your background:
  • Fluent in English (professional level)
  • Good problem-solving skills & self-driven mindset
  • Capability to adopt new systems fast
  • Flexibility in error handling process as volumes are inconsistent
Nice to have:
  • Knowledge of N-core and other daily banking related systems and processes
  • Knowledge of reconciliation and accounting processes are an advantage
  • Tick-off knowledge
If this sounds like you, we look forward to welcoming you to the team!

More information

You have until 22 June 2018 to send us your application.
We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.
Great people often know great people – please share if you have a friend who could be a perfect match for this job.
To all recruitment agencies: Please note, we don’t accept unsolicited resumes for any of our positions. All contact regarding agency resumes should be directed to Nordea Talent Acquisition which handles everything related to recruitment.  
Please include permit for processing personal data in CV as following: “I give my permission for the processing of my personal data that is essential for the recruitment process in Nordea Bank AB branch in Poland, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended)”. 
We reserve the right to reply only to selected applications.