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Junior Process Officer with Finnish Language, Łódź

It’s an exciting time for you to join us. We’re a changing company with big ambitions and together we’ll create the future of banking.
Working with us, you will play a part in building a better bank that fulfils a meaningful role in society. We aim to help our 11 million customers around the world improve their lives and reach their goals.  To do that, meeting our customers’ changing needs and offering them the best possible service is central to everything we do. Interested in coming on the journey with us?

The offer

As a Junior Process Officer, you’ll support Nordea’s Finnish customer service.
In KYC Operations PL, we are making analysis of high risk clients.
What you’ll be doing:
  • meet assigned service deliveries according to customers’ needs  
  • create, develop and update documentation and procedures  
  • contribute to improvement of quality and efficiency of assigned tasks and processes
The role is based in Łódź (Poland).
By joining Nordea you’ll gain:
  • 2 years full-time job contract
  • On the job trainings to fully prepare you for the tasks
  • Social benefits such as: private medical care, sport cards, lunch subsidy, partial holiday subsidy or cinema tickets
  • Relocation package
  • Possibility to start a career in the largest financial group in Northern Europe
  • Possibility to network stakeholders in Nordea
  • Work in dynamic work environment in a friendly and enthusiastic team in a convenient office near the city centre


Who are you?

Collaboration. Ownership. Passion. Courage. The four key values that guide us in being at our best and that we expect all our colleagues to be committed to.

To build a successful career with us, you’ll work well with others and always act with the customer’s needs in mind. You love learning and trying new things, and you’re excited about bringing your ideas to the table. You’re honest and dependable, willing to speak up even when it’s difficult, and committed to empowering others. You’re passionate about doing a great job.

Your background:
  • graduate of a secondary school or university
  • native speaker or speaks Finnish on an advanced level
  • advanced English skills
  • good knowledge of MS Office tools

If this sounds like you, we look forward to welcoming you to the team!


More information and send application

You have until 25 June 2018 to send us your application.

Great people often know great people – please share if you have a friend who would love this job.
We believe that diversity improves team performance. Therefore, we strive to form teams with a mix of people of different genders and ages, and with different backgrounds and experiences.

Please include permit for processing personal data in CV as following: “I give my permission for the processing of my personal data that is essential for the recruitment process in Nordea Bank AB branch in Poland, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended)”.
We reserve the right to reply only to selected applications.