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IT Operation Specialist. Gdynia

Workplace: Gdynia
As an IT Operations Specialist, you will be responsible for implementing service requests to the Logging and Search team. 
You will be responsible for onboarding data sources to Nordea’s Splunk infrastructure, assisting the requestor and doing the technical implementation 
You will be responsible for improving and automating the process, ensuring that the team delivers on service levels and quality. 

The position we offer

You will work as part of the Logging and Search team in Nordea, responsible for the internal logging service based on the Splunk platform. 
You will be part of a team located across the Nordic region working with design and implementation of central services provided to all Nordea IT functions. 
You will work with maintaining an improving Nordea’s internal logging solution and framework. 
The work will be, as part of the onboarding team, to ensure that all service requests are handled professionally and according to service levels. 
You will perform the technical tasks and change process necessary to create, test and deploy the components necessary to collect log information from Nordea’s various business applications. 
The onboarding team currently consists of 4 people that are responsible for onboarding Nordea applications and platforms to the central logging service. 
The position is based in Poland, and your nearest colleagues are located here as well. The Logging and Search team is furthermore represented in Denmark, Norway, Finland and Sweden. 

The qualifications you need

You have experience working with IT request fulfillment and/or logging services and you have a technical background enabling you to communicate with both technical and non-technical people.  
You have experience with handling the challenges and tasks involved in delivering service implementation on a technical platform – preferably Splunk. 
Prior knowledge of one or more of the following technologies will be preferred but is not required:
  • Splunk 
  • Elasticsearch 
  • Scripting/coding 
You have a good grasp of English both written and spoken 
As a person, you possess a strong drive and have a hands-on approach to your work. You’re a team player and can work with a large number of parallel tasks. 

More information and send application

Please include permit for processing personal data in CV as following: “I give my permission for the processing of my personal data that is essential for the recruitment process in Nordea Bank AB branch in Poland, in accordance with the Act of 29.08.1997 on the Protection of Personal Data (Journal of Laws No. 133, item 883 amended)”.
We reserve the right to reply only to selected applications.